About us


Caring Voice Coalition is dedicated to improving the lives of patients with chronic illnesses. We accomplish our mission by offering empowering, supportive and comprehensive outreach services.

Our story

Caring Voice Coalition was founded in 2003 to support people with rare diseases who often had no place to turn in the face of soaring medical costs. It evolved organically into the national 501(c)(3) nonprofit, charitable organization it is today.

Today, CVC provides insurance and disability education and counseling. With this distinct, holistic approach, CVC programs empower and support patients and their families, as well as the friends who care for them.

The organization’s distinctly dedicated, committed and passionate staff and board working together to help as many patients as possible have guided CVC’s progression over the years.

Under President, CEO Greg Smiley’s direction, CVC continues to compassionately support as many people as it can. His vision for CVC is to strengthen the importance of community and reduce the isolation, loneliness and fear that comes along with heartbreaking diagnoses.

For more on how we operate, visit the financial integrity and commitment to compliance pages.

Contact us

Toll-free patient line: (888) 267-1440
Main number: (804) 427-6468
Toll-free fax: (888) 278-5065
Local fax: (804) 288-0246

Office hours: Monday–Friday, 9 a.m.–6 p.m. ET

Office address (for regular mail and shipping):
Caring Voice Coalition, Inc.
6606 West Broad St., Suite 403
Richmond, VA 23230

Please send all media inquiries to media@caringvoice.org.