Pamela Harris co-founded Caring Voice Coalition, Inc. (CVC) and operates as President of the organization. Her focus is on fundraising, direct management and new program development. She is a certified grief counselor and has more than 20 years of non-profit management experience with an extensive background in case management and reimbursement. Pamela attended Harcum College in Bryn Mawr, PA.

She feels strongly that advocates, working together with professionals from the healthcare industry, ensure that chronically-ill patients will continue to receive direct access to medical treatment. Her work in healthcare has taught her that many patients are lacking the essential structures of education and support, necessary to overcome their illnesses.

In 2009, Pamela joined the ranks of cancer survivors which has allowed her to share her personal journey, thereby helping educate patients and empower them in battling their own illnesses.

Samantha Harris provides hands-on management of daily operations as well as overseeing CVC's strategic development and long-term institutional goals. In addition to her responsibilities as Vice President, Samantha oversees the Insurance Education and Counseling Program, which assists patients in identifying and exploring sources of improved or additional coverage.

Samantha has more than 10 years of experience in the healthcare industry. Before joining CVC she worked as a Radiology Technologist in both hospital and imaging center settings. She attended Virginia Commonwealth University and has a Bachelor's degree in Radiologic Sciences. She currently holds certifications in Diagnostic Radiography as well as Computed Tomography.

Tim Robertson assists the President and Vice President and manages the overall operations of the Patient Services department. He tests and executes new patient programs based on the CVC’s mission and vision. He also helps to develop and conduct an ongoing patient services strategic planning process.

A licensed pharmacist with more than 19 years of experience in the retail pharmacy industry, Tim has always had a passion for helping patients with chronic diseases. Tim attended Virginia Commonwealth University where he received a Bachelor’s Degree in Pharmacy.

Rebecca App oversees the financial department and is responsible for the accounting at CVC. Rebecca prepares the organization’s financial statements, while working with donors to ensure adequate funding for patient programs. Rebecca and her team work closely with both the patients and pharmacy partners to ensure financial grants are paid efficiently and effectively.

Rebecca received her Bachelor’s degree in History from Salisbury State University and her Master’s degree in Education from The College of William and Mary before earning her post-Baccalaureate Certificate in Accounting from Virginia Commonwealth University. In addition, Rebecca received her CPA license from the Commonwealth of Virginia and is a member of the Virginia Society of Certified Public Accountants. Rebecca brings more than 16 years of experience in the financial industry to CVC.

Jennifer Previtera works closely with the President and Vice President to develop and promote growth for the company through fundraising and patient events. Jennifer shares in the strategic and long term vision of the organization and works to enhance the patient’s experience and to engage donors through corporate events.

Event planning has always been one of Jennifer’s passions. She enjoys making events stress free, fun and memorable for our patients. Prior to joining CVC, Jennifer worked in the financial industry for more than 10 years. She brings a wealth of experience in both leadership and management to the organization and has been a longtime supporter and volunteer for CVC. Jennifer attended Liberty University where she studied Business Management.

Matthew Pless oversees and gives direction to the overall support and development to the many high-quality people at Caring Voice Coalition. He provides oversight to the Training Department and challenges our team to continually pursue our goal of “Servant Leadership.” He leads with an emphasis on continuous personal improvement, training, and mentoring, and starts with himself as an example.

Matthew has 26 years of experience in training, working with mining and manufacturing companies, helping them to integrate training and development with an awareness of OSHA and MSHA standards and regulations.

Matthew attended Samford University with majors in both Physics and Religion.

Miranda James works with CVC to develop and manage the Disability Assistance Program within the Insurance Education and Counseling Department. Her team focuses on accommodating specialized insurance assistance and guidance to our patients. Miranda also provides legal counsel on the Social Security Administration’s disability process and assists patients in appealing denials of coverage.

Miranda received her Bachelor’s degree from Ohio State University and her Juris Doctorate from Widener University School of Law and is currently admitted to the bar in the Commonwealth of Pennsylvania. She has more than 10 years of patient advocacy and six years of healthcare litigation experience.

Michael Dermer oversees and adapts technology-driven solutions to the changing needs of the patient population and our organization. He has worked with CVC to architect the Patient Assistance Management System (PAMS), which is optimized to support our staff in managing all patient-related activities. He also ensures web and data security while managing disaster recovery.

Michael has more than 25 years of experience developing solutions for a variety of industries. With multiple certifications specializing in database administration and information security, he is a valuable member of the team. A graduate of the University of Pittsburgh, Michael received his Bachelor’s degree in Math and Computer Science.

Carri Pandolfe manages employee relations and development, the recruiting and assimilation of new talent, and the execution of policies and procedures. Carri works closely with our leadership team to develop a caring, professional and supportive staff.

Since joining CVC in 2008, Carri has strengthened the organization by evaluating processes which ensure alignment with our mission, values and strategic goals. With more than 25 years of staffing development and leadership experience, she is an invaluable asset to the group.

Taylor Scott handles all of our marketing efforts. He is responsible for the development of educational and advocacy materials and provides professional oversight for the organization’s social media strategy. In addition to creating our internal and external communications, Taylor assists the President and Vice President with program awareness through local and national events.

Prior to joining the team, Taylor worked in the financial industry with a primary focus in retail management and customer communications. He has 12 years of leadership and management experience.